About Mystic

I’m getting too many e-mails. Can I get fewer?

At this time, we are unable to simply decrease the number of e-mails you receive from us. However, you can unsubscribe from our e-mail list to stop all e-mails completely. If you scroll to the bottom of any Mystic e-mail, you will see an “Unsubscribe” button. Click this and you will be removed from our e-mail list. You may also e-mail mystic@mysticstamp.com or call 1-866-660-7147 if you are unable to find the unsubscribe button.

What are your hours?

Our customer service representatives are available to speak with you every Monday through Friday from 8:30 a.m. to 5:00 p.m. Eastern Standard Time. Simply call 1-800-433-7811.

Do you ship internationally?

Yes! If you have any questions about completing your international order you can e-mail us at mystic@mysticstamp.com.

Your offer mentions stamps “on approval.” What does that mean?

Mystic sends stamps “on approval” that we think our collectors might enjoy.  It’s a small number of stamps for you to examine in your home without any obligation.  After you receive the stamps, take up to 21 days to decide if you want to purchase some, all, or none.  Return any stamps you don’t want along with your reply form in the postage-paid envelope we’ve provided.  Stamps on approval are risk free and it’s our way of helping you get one step closer to owning the collection of your dreams.  If you have any further questions, simply email us at info@mysticstamp.com and we’ll be happy to help.