9700 Mill Street
Camden, NY 13316Toll-free phone: 1-866-660-7147 (from anywhere in the U.S.)
At Mystic Stamp Company, we know understanding our customers’ needs and expectations for products, services and information is an important part of building an enjoyable, interesting and satisfying long-term relationship. We’ve created this page so you can have easy access to information about our privacy policies and how we use the information we may collect.
- What Information We Collect
- How We Use the Information We Collect
- Sharing Information with Others
- How We Use E-Mail
- Links to Other Sites
- Privacy of Children Using Our Website
- Policy Changes
- Questions and Comments
We request information from you (including name, address, telephone number, e-mail address and, when necessary, credit card information and customer number) when you:
- Place an order from our catalogs, website or from an advertisement
- Subscribe to our e-mail newsletter
- Return or exchange an item
- Receive a gift order
We maintain this information you provide to us, along with a record of your purchases, in a secure database.
We also collect any e-mail messages that you send to Mystic Stamp Company, including information on your resume, if you send it to us.
The information we collect enables us to:
- Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Send you catalogs or promotional offers we believe will be of interest to you
- Send you Mystic Stamp Company Newsletters
- Personalize our communications to you
- Provide information concerning products you have purchased
We contract with other companies to provide business services, including credit card authorization, shipping and e-mail distribution. We provide these companies with only the information they need to perform their services, and work to ensure that your privacy is respected and protected.
Mystic Stamp Company sends e-mail to confirm orders you place online. We may use e-mail to contact you with questions regarding your order. We use e-mail to answer your online questions to us or requests for information. We send e-mail newsletters containing promotions of products and services, news, trivia, and information about upcoming events. We do not share your e-mail address with any other business or organization. Occasionally, we may contact you via e-mail to ask for permission to reprint what you have written, as a testimonial, for use on our website or in our printed materials.
On our website, we provide links to other sites that we think you will enjoy. These other sites operate independently of Mystic Stamp Company and have established their own privacy and security policies. We encourage you to review the privacy and security policies of any sites you visit.
Protecting your information is important to us. MysticStamp.com is a VeriSign Secure Site. This means when you submit credit card and other sensitive information to our site with the assurance that all the information sent to us, if in an SSL session, is encrypted, protecting against disclosure to third parties. To verify now, please click on the VeriSign Secure Site logo.
We use various technologies and processes for protection of our customer data, and we limit the information we provide to outside companies with whom we contract to what they need to carry out their responsibilities.
When you make a purchase, request a catalog or create an account on our website, you are doing so via our Secure Sockets Layer (SSL) protocol and 128-bit encryption technology to provide the highest level of security available.
Mystic Stamp Company security features are automatic for shopping, payments, catalog requests – you do not need to take any action. Once you click on the Checkout, your browser checks for a digital certificate to confirm it is communicating with MysticStamp.com and then allows you to continue with your order.
Mystic Stamp Company uses VeriSign to enable the use of digital certificates. Whenever you see the VeriSign logo, you can click on it to verify that MysticStamp.com is a secure site (this verification actually occurs automatically in the background every time you place an order on our site).
Mystic Stamp Company’s website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from anyone under 18.
If you have other questions or suggestions, please contact at the address, phone, fax or e-mail provided above in this policy.