Frequently Asked Questions
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Will My Stamps Fall out of Hingeless Drop-end Mounts?
No! Hingeless albums are designed so that little to no extra work is needed to keep your stamps secure. Each…
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I want to Order More than 10 of a specific item. How do I do that?
If you want to order more than 10 units of a specific SKU please contact Customer Service a 1-866-660-7147 and…
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Do I need to add the decimal point when making a club payment on your website?
Yes, when making a payment on our website, type in the amount exactly as it appears on your invoice, including…
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Why does my monthly club shipment payment appear as if I’m ordering an item on your website?
Your club payments on our website are processed as an item through our checkout system. While it may look like…
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How can I find out what mount size my stamp needs?
There are two ways: For example, if you need a 27 mm x 30 mm mount, type “27 x 30”…
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Why can I not see my order history on your website?
When we launched the new MysticStamp.com, we weren’t able to transfer order history. If you need details of your previous…
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What are “space filler” stamps?
Space filler stamps are stamps with serious flaws such as a crack, crease, gouge, or missing piece. These flaws allow…
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What is a minor-variety stamp?
Some stamps have a “minor variety” of their normal stamp design. The Scott Catalogue states that these “…listings show a…
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What is the easiest way to find out when my stamp was issued?
To find information on a stamp, such as its issue date or where it was issued, we recommend using a…
Still Have a Question?
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